CUNY Portal Login

Video demonstration and instructions on how to use the CUNY Portal Login:

Follow These Steps to access your CUNY account:

1. First Enter the CUNY Portal Login address or URL into the address bar of your browser:

https://cunyportal.cuny.edu/cpr/authenticate/portal_login.jsp

2. Then on the empty text field next to USERNAME, enter your Username or your User ID

3. Next on the empty text field next to PASSWORD, enter your Password

4. Make sure that you check your credentials as most login pages are case-sensitive

5. Finally, click the LOGIN button to proceed to your account

 

 

Are you having trouble logging in?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your Username and Password

1. Just above the login area, click on the link that says ACCOUNT AND PASSWORD RESET

2. Then follow the instructions there and provide the needed information to retrieve or reset your Username. In this case, you will have to enter in the following information to validate your identity:

   First Name
   Last Name
   Social Security Number
   Date of Birth

3. Once you have entered in the required information, click on the next button to reset or retrieve your Username and Password

Still having trouble logging in? No problem, simply contact CUNY directly and get help with your CUNY Portal Login:

Phone: 212-997-CUNY (2869)

Note: Due to high call volume, we highly recommend that you contact our Help Desk for Students via email for the quickest response time.

Email: aonline@mail.cuny.edu

CENTRAL OFFICE LOCATION

395 Hudson Street, 5th Floor
New York, NY 10014

Telephone: 646.758.7940
Facsimile: 646.758.7948
Email: University.Training@cuny.edu
Web address: www.cuny.edu/training

Office of Human Resources Management
205 East 42nd Street
New York, New York 10017
Phone (646) 664-3263 Fax (646) 664-2961